Payment and Cancellation Policy

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Spa Policy

Payments Accepted

Hudavi accepts Visa, MasterCard, Discover and American Express credit and debit cards. Traveler’s checks are accepted as payment; however, no change can be given. We accept SpaFinder gift certificates for full valued services or products, but not on any discounted packages, special offers or gratuities. Entire SpaFinder vouchers must be redeemed in one visit as no change can be given.

24 Hour Cancellation Policy

Hudavi enforces a strict cancellation policy which requires at least 24 hours notice for any appointment changes or cancellations. A valid credit card is required to hold all reservations even if the appointment is being paid with a Hudavi gift certificate. If you must cancel, change or reschedule your appointment, please call us within a minimum of 24 hours to avoid being charged 50% of all the services booked.

No-Show Policy

Hudavi enforces the a No-Show policy which states that there will be a 100% charge if the guest doesn’t arrive or contact Hudavi on the day of the appointment.

Refunds

Hudavi does not refund cash back or credit back on your credit card or debit card. We offer spa credit for your services that can be redeemed through a gift certificate.

Gratuity Policy

To show appreciation towards your Hudavi practitioner for the services performed it is customary to leave a gratuity of 15%-20% of your treatment. Although our therapists greatly appreciate cash tips, gratuity can be given with credit cards after your treatment, during check-out.

Insurance Patients

Hudavi is not responsible for any charges that are not covered by the patient’s health insurance. All payments are the liability of the patient and any uncovered services will be billed to the patient. A valid credit card must be left on file to cover any payments that the health insurance does not cover.